Privacy policy

Last updated: [14/11/2020]

This privacy policy ("Policy") applies to your use of My Crew Kit's website, products and services (together, the "Services"). The Policy is intended to inform you about how we collect and use information so you can make an informed decision about using the Services. Please read it carefully before using the Services or submitting any information to us. If you do not agree with any part of this Policy, then you should stop accessing the Services.

 

What information do we collect?

1.1 Usage/log information

We collect usage information when you use the Services. This includes information such as your computer's Internet Protocol (IP) address, operating system and browser type, the address of a referring website or a website to which you exit, the date and time you access or use the Services, items you click on, pages you view and the amount of time you spend on particular pages.

These data will not be combined with data from other sources.

1.2 Cookies

Cookies are activated and used during your navigation on this site. These are small text files, usually numbers and letters, that do not create a security risk for your computer, tablet, or smartphone.

Cookies Allow Us To:

  • Provide you with the best user experience possible
  • Block certain types of malicious activity
  • Measure visitors’ activity on the site and their frequency of return to adapt the site to the use of its visitors
  • Measure the number of visits and pages viewed
  • Measure the number and type of conversions businesses receive from being listed in our directory

You can consult these different cookies and learn about their usefulness through the listing below.

These cookies are enabled by default on your web browser. However, you can configure your browser to alert you each time cookies are created and possibly to prevent their installation. Here is the procedure to follow on the four main browsers:

Access to our site will not be denied if you disable cookies, but some features may not be available. You will find below the listing and explanations supplied directly by the above mentioned services.

Cookies That We Use:

WordPress Cookies:

    • WordPress test cookie: Tests that the browser accepts cookies
    • WordPress_sec_*: Provides protection against hackers, store account details
    • wordpress_logged_in_*: A Cookie which keeps you logged in, indicates and who you are, for most interface
      use.

Performance and Security Cookies

  • wfwaf-authcookie-* This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded
  • __cfduid: This cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. This cookie has a 1 year timeout.

Google Analytics Cookies:

  • This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt-out of Google Analytics please go to the following link: https://tools.google.com/dlpage/gaoptout
  • _gat: This cookie has a 1 minute timeout. Used to throttle request rate.
  • _ga: This cookie has a 2 years timeout. Used to distinguish users.
  • _gid: This cookie has a 24 hours timeout. Used to distinguish users.

Youtube:

  • 1P_JAR: These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example, if you click “like” on a video.

Other Cookies We Use:

    • pxg-listable-mapZoom: Remembers what zoom level you last used on the map
    • wp_woocommerce_session_d0530de2d35fb4912f7d72db454c1c34: Remembers what's in your shopping cart.
    • __stripe_mid, __stripe_sid: Stripe is used to make credit card payments. Stripe uses a cookie to remember who you are and to enable My Crew Kit to process payments without storing any credit card information on its own servers. Cookies are also used for security reasons.
    • cookie_notice_accepted: Records if a user has accepted our website's use of cookies. This stops the notice from showing once you have accepted it.

 

1.3 Personal information

We collect and store Personal Information that you provide to us when accessing or using the Services. "Personal Information" means information relating to a person who is or can be identified directly from that information. This includes your name, billing address details, telephone number, email address,  (only when provided to us for account purposes).

Examples of Personal Information we collect include information that you provide when you (a) create or update your personal My Crew Kit account, (b) communicate with us, (c) purchase services from us, (d) contact or business through a contact form, (e) submit ratings and reviews.

Personal Information does not include: (1) aggregated or anonymized information; (2) any publicly available information about businesses; (3) information about you that is provided by third parties; or (4) information that is posted to publicly accessible areas of the Services.

1.4 Information Used To Add Or Claim A Directory Listing

1.4.1 Mandatory information

When you place an order on our website, we collect your name, email address, billing address, shipping address, company name (if applicable) and phone number.

If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us.

We have a legal obligation to issue you with an invoice for the services you purchase from us and we require the mandatory information collected by our checkout form for this purpose. We also have a legal obligation to keep accounting records, including records of transactions

Should you not register with an email address created from a domain name owned by your company, we may require further information to ensure that you are the rightful owner of the listing.

1.4.2 Additional information

We can also collect additional information from you, such as your phone number, company type and job function.

We use this information to manage and improve your customer experience with us.

We will also use this information to tailor any follow-up sales and marketing communications with you.

If you do not supply the additional information requested at checkout, you will not be able to complete your order as we will not have the correct level of information to adequately manage your account.

1.4.3 Processing Your Payment

After you place an order on our website you will need to make payment for the services you have ordered. In order to process your payment, we use Stripe, a third-party payment processor. 

Your payment will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access their privacy policy via the following link: https://stripe.com/gb/privacy

1.5 Publicly posted Information

1.5.1 Personal Information that you post to public areas of the Services or via your Profile may become publicly available and is no longer considered Personal Information. For example, the information you post on business reviews or ratings, Q&A, or any other interactive areas may be made publicly available and can potentially be viewed by anyone. Your posting to such public areas of the Services constitutes consent to share such information publicly, and you should assume that such information will be widely disseminated, including via search engines and other tools to locate information online (e.g., internet archive).

 

2. How we use the information we collect

2.1 Non-personal information

2.1.1 We use data other than Personal Information, including aggregated or anonymized information, for remarketing with Google Analytics, for ad targeting, to analyze trends, administer the Services, improve customer service, diagnose problems with our servers, track user movement, and gather demographic information for aggregate use. Third-party ad platforms may use this information for a similar purpose, but you should follow up with third parties and confirm their information collection and usage practices directly. We may freely publish, disclose and use data other than Personal Information, including aggregated or anonymized Personal Information, to or with third parties.

2.2 Personal information

2.2.1 We use Personal Information to facilitate your use of the Services, to process your requests or transactions, to provide you with information, products and services you request, to administer and assist us with the operation of our business, and for the purpose for which the information was provided. We may use the information we collect to send you news relevant to you or in accordance with your preferences. We may also send you advertisements from third parties. We do not disclose, rent, sell or otherwise make available your Personal Information to third parties for direct marketing purposes.

3. Third-party service providers

3.1 In the event that we engage with third-party service providers in connection with our Services, we may share Personal Information with such service providers who need access to such information to carry out their work for us. For example, we may use credit card processing or verification companies to verify credit card information or to verify your identity. Other than such service providers, we do not share Personal Information with third parties unless (1) you have indicated to us that you wish to receive information from such parties; (2) you otherwise give us your consent to do so; or (3) in response to a request for information or a subpoena.

 

4. Managing your personal information and preferences

4.1 Access and Control of Personal Information

If you are a registered user of our Service and or Application, you may view, correct, or delete your personal information by logging into the Site and editing your account found on the main menu (logged in) or on https://mycrewkit.com/account. You may request for your personal information to be completely removed from our system at any stage. This can be done from your account dashboard or by contacting us.

You can opt in to receive our email newsletter. You'll get all the latest industry news and offers from My Crew Kit. You can unsubscribe from this at any time.

We may contact you by email with opportunities to receive marketing information. You may opt-out of receiving marketing email communications from us by following the opt-out instructions provided in the message.

4.2 Managing online advertising preferences

4.2.1 We respect all browser instructions for setting or rejecting cookies on generally available browsers. This is one way to manage your preferences regarding the collection of information by My Crew Kit. Additionally, and because data acquired across the internet is often associated with information about you acquired in other places online, you can manage online advertising preferences via these links:

Google Ad Preferences Manager

Google Analytics Opt-out Browser Add-on

Facebook Ad Preferences Manager

Network Advertising Initiative

Digital Advertising Alliance

4.2.2 While My Crew Kit will follow any such preferences, we make no representations regarding whether third parties, including third-party ad platforms, will do so.

4.3 Managing your newsletter/communications preferences

4.3.1 You may select whether or not you wish to continue to receive newsletters or other communications by changing your account settings on the email and notifications page of the My Account section of the Services. In addition, you may "opt-out" of receiving any category of subscription, marketing or promotional email from My Crew Kit by following the unsubscribe instructions or using the unsubscribe links within the emails we send. Please note, however, that as long as you maintain an account, you may not "opt-out" of receiving service or account-related emails from My Crew Kit.

 5. Requests for information; disclosure for enforcement purposes

5.1 We may disclose Personal Information when we are required to or we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of Personal Information.

 6. Updating your listing information and public posts

6.1 You can correct certain information by logging into your account and changing the information, and you may also delete certain information by closing your account. In addition, Users may change certain information contained in their Listing by claiming the Listing and editing the information contained therein, or by sending us an email. Users also have the ability to delete and edit posts, comments or reviews in the profile and account areas found in the logged-in account menu.

6.2 Please note that in certain circumstances, we may not, or may not be able to, remove or change certain information, even in the event an account is closed. For example, we may retain and continue to display any information you provided in connection with a question, answer, endorsement or client review. In addition, Businesses cannot remove their listing, ratings, endorsements or reviews by closing their accounts. If a business does not wish to be listed on the site, they can send a request to [email protected] for review.

 7. Security measures

7.1 My Crew Kit endeavours to secure your Personal Information from unauthorised access, use or disclosure by putting into place reasonable physical, electronic and managerial procedures to safeguard the information we collect. For example, when we collect credit card information, we use a secure server with Secure Socket Layer (SSL) encryption software and store such credit card information using encryption methods designed to prevent unauthorised access. Additionally, your account information is accessible online only through the use of a password.

7.2 No security measures are perfect or impenetrable. To protect the confidentiality of your Personal Information, you must keep your password confidential and not disclose it to any other person. You are responsible for all use of the Services by any person using your password. Please advise us immediately by emailing us if you believe your password has been misused. You should also note that email is not secure, and you should not send any confidential or sensitive information to us via an unsecured email.

 8. Third-party websites and practices

8.1 The Services may contain links to other websites or make available third-party services, including ad platforms and technologies. We are not responsible for the privacy practices of such third parties. We encourage you to be aware and to read the privacy policies of any website or service that collects your information. Similarly, if you accessed the Services through another website, we are not responsible for the privacy practices of that website, and you should review the privacy policy of the originating website before providing any information to that website. This Policy applies solely to information collected by us.

 9. Transfers of information

9.1 Information about our customers, including Personal Information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which Personal Information could be transferred to third parties as one of My Crew Kit's business assets. In such an event, we will attempt to notify you before your Personal Information is transferred, but you may not have the right to opt-out of any such transfer.

 10. Children

10.1 Our Services are not intended for use by children under the age of 13, and such use is prohibited by our Terms of use. We do not knowingly collect Personal Information from children under 13. If you become aware that a child has provided us with Personal Information, please contact us as set forth in this Policy.

 11. Changes to the policy

11.1 We may change the provisions of this Policy at any time, and we will always post the most up-to-date version on our website. If we determine, in our sole discretion, that a modification to this Policy materially affects your rights, we will notify you (by, for example, sending a message to your account email or posting on the My Crew Kit Blog).

11.2 If you have any questions or comments about this Policy or the practices relating to our Services, or you wish to verify, correct or delete any Personal Information we have collected, please email us at [email protected], call us at +1 754 465 8711 or mail us at:

My Crew Kit LLC
1031 Ives Dairy Road Suite 228 - 1009, Miami, FL 33179
Attn: Privacy Policy